Thank you for shopping at Hairstory. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 60 days of the original purchase for a refund or exchanged for a different product. Please note that we are not able to offer a refund on an original purchase, if it has already been exchanged or replaced.
Unfortunately, we cannot refund shipping charges.
If you received a damaged product, please notify us immediately for assistance.
Need assistance? No problem, just get in touch and we’d be happy to help!
We aim to respond to email queries within 24 hours